USA Sod guarantees that your sod arrives healthy, fresh and true to the variety you ordered. That guarantee covers the condition at arrival, not how your lawn performs after it is down: USA Sod is not able to guarantee the long term performance of sod once it is delivered and accepted, and the sale is final at that point.
It helps to separate two different questions people mean when they ask about a "warranty": one is about the sod itself when it shows up, and the other is about the lawn weeks or months later.
What is covered when your sod arrives
USA Sod's guarantee is about condition at delivery: healthy, fresh and true to variety. Inspect your sod as soon as it arrives and report any issue right away. If something is wrong with the sod itself at delivery, see what if your sod arrives dead for how that is handled.
What is not guaranteed long term
Once sod is delivered and accepted, USA Sod cannot guarantee how it performs over time, and there are no returns or exchanges after acceptance. A new lawn's long-term success depends a lot on watering, mowing and the conditions on your property, none of which USA Sod controls after installation.
Protecting your new lawn
The biggest factor you control is water in the first few weeks. See how often to water new sod for a day-by-day schedule.
If you are weighing a sod order, use the sod calculator to measure your yard, check your market for what is offered near you, or start at usasod.com with your ZIP code. You can also call 1-866-886-2763, or read the shipping and delivery policy and the FAQ for more.
