Delivery cost
Delivery is $200 on any order that includes sod. It is a flat rate: the same whether you order one pallet or ten, and the same in every market we serve. It does not grow with the size of your order, and there is no separate fuel or handling charge.
The delivery charge is shown in your cart before you pay, and it is included in the total you are charged.
Where we deliver
We deliver in the markets listed on our markets page. Coverage is checked against your ZIP code at checkout — if we cannot reach you, we will tell you before you pay rather than after. Our coverage keeps expanding as we add farm partners.
When it arrives
We deliver six days a week in most areas, Monday through Saturday. When you place an order we will work with you to schedule a delivery date.
We typically need at least 3–4 days of lead time to coordinate the harvest and the delivery. Your sod is cut specifically for your order, which is why it arrives fresh — we do not hold pre-cut inventory in a yard waiting for a buyer. If you are working against a deadline, call 1-866-886-2763 and we will tell you the soonest date we can deliver to your ZIP code.
What happens on the day
Sod is delivered by pallet to your driveway on the scheduled date. Someone should be available to receive it and confirm the delivery.
Have your site prepared before the sod arrives. Cut sod is a living plant with its roots exposed. Heat builds up inside a stacked pallet — a process called pallet heating — and can damage or kill the grass surprisingly quickly. Sod should be laid and watered the day it arrives.
Sod ordered after sustained periods of cold, particularly in winter months, may arrive in a state of dormancy. Dormant sod is not dead sod; it greens up as temperatures rise.
Coverage per pallet
Pallet size varies by the farm that cuts your order — most of our markets run 450 square feet per pallet, with some at 400, 480, 500 or 600. The coverage figure shown for your market is the smallest size any farm serving it uses, so you will never receive less grass than the page quoted you.
Changing or cancelling an order
Cancellations are permitted up to 72 hours before the scheduled delivery or appointment time, and are subject to a $100 processing fee. Because sod is harvested to order, we cannot cancel inside that window.
To change a delivery date, call 1-866-886-2763 as early as you can — the harvest is scheduled around your date.
Problems with a delivery
Inspect your sod on arrival. If there is a genuine defect in the product as delivered, tell us at the point of delivery and we will make reasonable efforts to procure and deliver replacement product in a timely manner.
Because sod is perishable and depends on care after it leaves us, all sales are final once the sod has been delivered and accepted, and we cannot accept returns or exchanges. The full terms are on our Terms and Conditions page, and there is more detail on our FAQ.
Questions about a delivery? Call 1-866-886-2763 or use our contact page.